Customer Support

Shipping & Delivery

All items will be packed by hand by us to ensure highest quality in shipping. the goods will last a lifetime when handled with loving care.
The Items will be shipped by ordinary courier unless further requests for urgent shipments. we do not accept mailboxes but real addresses to ensure the effective delivery of the product.

Easy Returns

Warranty and refunds: Your items has a lifetime warranty if handled according to our recommendations. Decisions on claims under the warranty are at the sole discretion of studio Fuscra

Tracking Your Order

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Additional Policies

Here’s our care recommendations :
product specifications and recommendations for use

  • Do not squeeze or grip with excessive force
  • Do not throw, drop from a distance or allow heavy objects to impact on the product
  • Open the clutch main flap gently, do not pull or yank !
  • Do not store in direct sunlight.
  • To clean, wipe gently with dry cloth, avoid solvent cleaners.

Our products are designed to have a long life but we have activated a service of maintenance and care if you wish to use them within two years of purchase. The shipping costs are your responsibility. the maintenance service is instead free within two years.

Decisions on claims are at the sole discretion of “Studio Fuscra” and is final.

For wholesale inquiries, PDF and price lists, please contact us via arch.scrascia [!at]